"While You're Away" is a professional home sitting service that provides peace of mind by taking care of your home and ensuring its security while you are away. We offer a range of services from basic check-ins to comprehensive home maintenance.

You can book our services by visiting our website, sending an email to our support team. We recommend booking at least a week in advance to ensure availability.

Our basic services include daily check-ins, collecting mail and newspapers, taking out garbage and recycling bins, light housekeeping, and turning lights on and off to give the appearance of occupancy.

Our premium services include extended stay visits, full housekeeping, security checks, and detailed inspections of your home’s security systems.

Add-on services include grocery shopping, laundry service pick-up, and handling special requests tailored to your specific needs.

We conduct detailed security checks, monitor alarm systems, and inspect all entry points to ensure your home is secure. Our team is thoroughly vetted and trained to handle any security concerns.

Yes, all our home sitters are fully insured and bonded to provide you with peace of mind.

We provide a detailed report after each visit, including a checklist of tasks completed and any observations made.

Absolutely. We offer flexible packages and allow you to customize services based on your specific requirements. You can discuss your needs with our team, and we’ll create a tailored plan for you.

We are happy to accommodate special requests. Just let us know in advance, and we’ll make the necessary arrangements.

Our pricing varies based on the services selected and the duration of your absence. Contact our customer service team for a customized quote.

We accept various payment methods including credit/debit cards and online payment platforms like Cash App. Payment is typically required upfront or as per the agreement.

You can reach our customer support team via email, or through the contact form on our website. We are available to assist you with any inquiries or concerns you may have.

If you need to extend your service or make any changes to your booking, please contact us as soon as possible. We will do our best to accommodate your request based on availability.